Terms of Service
Effective: April 2026 · Last updated: September 2026
DRAFT — pending legal review. This text was updated on 21 Aug 2026 — first to reflect a change in which hiring criteria the platform permits, then to replace the employer pricing model in section 8, and then to scope the free posting period in section 8 to the time it is actually free — and again in September 2026, to say what section 8 now says about payments and section 9 about how a paid plan ends, on 27 September 2026 to call what you buy a paid plan throughout, and on 29 September 2026 to reflect a second change to which hiring criteria the applicant search permits. None of it has been reviewed by counsel, and section 9 departs from the cancellation terms counsel ruled on in August: it follows a founder ruling of 25 September 2026 that no paid plan renews, which is awaiting counsel’s review. Payments run in test mode; section 8 states what that means and is the only place on this page that does.
النسخة العربية قادمة قريبًا. The Arabic version is coming soon. In case of conflict, the English version is authoritative.
1. Acceptance
By creating a Cheghel account, posting a job, or applying to a job, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use Cheghel.
2. Eligibility
- You must be at least 18 years old to use Cheghel.
- You must provide accurate, current, and complete information when you register.
- You are responsible for keeping your account credentials confidential and for all activity under your account.
- One account per person. Employers may operate a separate company account in addition to a personal account.
3. What Cheghel Is
Cheghel is a two-sided job marketplace for Lebanon. We are not a party to the employment relationship between seekers and employers. We do not employ, vet, screen, endorse, or guarantee any employer, seeker, job listing, review, or application.
We provide the platform, payments for platform access, and related tools. Everything else, the employment relationship, pay, conditions, references, and work, is between you and the other party.
4. Content You Submit
You retain ownership of the content you submit (profile data, CV, job descriptions, reviews, messages). By submitting content, you grant Cheghel a worldwide, non-exclusive, royalty-free licence to host, display, and process that content strictly for the purpose of operating the platform and delivering our services to you.
You represent and warrant that:
- The content is yours, or you have the right to submit it.
- The content is accurate and is not misleading or fraudulent.
- The content does not infringe any third party's rights or violate any law.
5. Reviews of Companies
- Writing a review requires an active Cheghel Plus plan, and you may leave one review per company. You must have worked at the company, and you must state whether you are a current or former employee — that is your own declaration, and we do not independently verify it. Reviews that are untruthful may be removed under the moderation terms below.
- Reviews must be truthful, in good faith, based on personal experience, and free of harassment, slurs, threats, or confidential information (salary details of other employees, trade secrets, client names, etc.).
- Reviewer identity is confidential. It is never disclosed publicly, and it is not available to employers, to other users, or to Cheghel moderators through the platform — the reviewer field is withheld at the database itself, not merely hidden in the interface, under Law 81/2018.
- One exception, stated plainly: we may disclose a reviewer's identity where we are required to by law, or on the binding order or lawful request of a court, regulator or other competent authority. We cannot promise confidentiality against a legal obligation, and we would rather say so here than imply a protection we could not keep. No other circumstance — including an employer's request, a dispute about a review, or a threat of legal action that has not produced such an order — will cause us to reveal who wrote a review.
- We may remove reviews that violate these rules. Employers have a right of reply via the platform.
6. Employer Responsibilities
- Every job post must be for a real, currently funded position.
- Salary is mandatory on every listing. Ghost jobs are a breach of these Terms and a ground for immediate removal.
- You must not filter candidates by religion or sect, political affiliation, age, marital or family status, physical appearance, sexual orientation or gender identity, or disability. Those seven are hard-blocked by the platform and each attempt is logged as a compliance event. Gender and nationality are not among the seven, but since 29 September 2026 the applicant search (“Ask about your applicants”) refuses a search by either, and each refusal is logged as a compliance event. A job listing may still state a gender or nationality requirement where the role genuinely requires it, including work-permit verification and professions legally restricted to nationals.
- You must not contact candidates for any purpose other than the role you posted.
- Verification badges are granted only after admin review of documentation. Misrepresenting your company is a ground for termination.
7. Prohibited Conduct
You agree not to:
- Post misleading, fraudulent, or duplicate listings.
- Scrape, crawl, or bulk-download data from Cheghel without written permission.
- Attempt to unmask anonymous reviewers or pressure seekers to identify themselves.
- Use automated tools to create accounts, apply to jobs, or post reviews.
- Circumvent the information wall (company names, salaries) or the payment gates.
- Upload malware, run exploits, or probe the platform for vulnerabilities outside a responsible disclosure process.
- Impersonate another person or company.
- Send unsolicited commercial communications through Cheghel messaging, WhatsApp, or email channels.
8. Fees and Payments
Payments run in test mode. Cheghel Plus and credit packs can be bought today through our payment provider’s sandbox: the charge is a test, no real card is charged and no money is taken from you. What you receive is real — a genuine plan or a genuine credit balance, with the features they unlock. Cheghel Pro cannot be bought; its price is shown for information and its purchase control is disabled.
Because no money changes hands, nothing in these Terms obliges you to pay for what you receive in test mode, and we will not bill you retrospectively for it. Before any real charge is taken, we will update these Terms, name the payment provider in them, and state the date from which real charges begin.
What applies today
- Posting a job is free for verified employers, and for as long as it is free there is no limit on how many jobs you post. A listing goes live once your company is verified — verification, not payment, is the gate. A published listing runs for 30 days, and republishing it costs nothing.
Pricing
Cheghel Plus and credit packs are charged at these prices today, in test mode. Cheghel Pro cannot be bought, so its price is shown for information and is not in force.
- Cheghel Plus, for job seekers — one payment for one fixed period: $3.99 for 1 month, $9.99 for 3 months, $18.99 for 6 months, or $32.99 for 12 months.
- Cheghel Pro, for employers — $50 per month, which includes 2 job postings and 1 team seat. Beyond that allowance:
- each additional posting is $10 per week, capped at $25 per additional posting per month (one week $10, two weeks $20, three or four weeks $25). An additional posting runs for the period bought and then ends; keeping it longer means buying it again at the same rates;
- each additional team seat is $10 per month.
- Credit packs, for any account — 50 credits for $3, 200 credits for $10, or 500 credits for $20.
- All prices are in United States dollars.
- Paid-plan features are delivered month by month, through the period you paid for. That period runs to its end and does not renew — see section 9.
- There is no cap on your credit balance. Credits you buy never expire. Credits you earn — from actions on Cheghel, and from the allocation included with Cheghel Plus — expire after six months without use, and spending any of them starts that six months again. Earned credits are spent before bought ones.
- Once real charges begin, fees will be non-refundable except where required by law.
9. How a Paid Plan Ends
A paid plan is one payment for one fixed period, and then it ends. When you buy Cheghel Plus you pay once, for the period you choose — 1, 3, 6 or 12 months — counted from when we record your payment. It does not renew: no further payment is taken when the period ends, or at any other time, unless you choose to pay for a new period. Every paid plan on Cheghel works this way, for job seekers and for employers alike.
There is nothing to cancel. Because nothing renews, there is no renewal to stop and no cancellation step: you do not need to change a setting, contact support or give a reason. Your paid features end on their own on the period’s end date. To continue after that, you pay for a new period at the prices in section 8.
What you keep, and what is not refunded. The period you have paid for runs to its end — you keep the paid features until its end date. The amount paid for that period is not refunded, in whole or in part.
10. Termination
We may suspend or terminate your account if you breach these Terms, submit fraudulent content, abuse other users, or use the platform in a way that threatens its integrity. You can close your account at any time at /data-request.
11. AI Features
Cheghel uses AI (Anthropic Claude) to rank applicants, extract data from CVs, and answer HR queries. AI output is advisory only. Employers remain responsible for their hiring decisions. Religion-based HR queries are blocked by the platform and cannot be executed.
We do not send your data to AI providers for model training. See the Privacy Policy for details.
12. Disclaimers
Cheghel is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
We do not guarantee that you will find a job, that you will find a qualified candidate, that listings will produce applicants, or that the platform will be uninterrupted or error-free.
13. Limitation of Liability
To the maximum extent permitted by Lebanese law, Cheghel's total liability to you for any claim relating to the platform is limited to the fees you paid to Cheghel in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential, or loss-of-profits damages.
14. Indemnity
You agree to indemnify and hold Cheghel harmless from any claim or demand arising out of content you submit, your breach of these Terms, or your misuse of the platform.
15. Governing Law and Disputes
These Terms are governed by the laws of Lebanon. Any dispute will be submitted to the competent courts of Beirut, Lebanon, unless a mandatory consumer protection rule in your jurisdiction gives you a different forum.
16. Changes to These Terms
We may update these Terms. If the changes are material, we notify you by email and an in-app banner at least 30 days before they take effect. Continued use of Cheghel after the effective date means you accept the updated Terms.
17. Contact
- Legal notices: legal@cheghel.com
- Privacy: privacy@cheghel.com
- Postal: Beirut, Lebanon (full address at company registration).